Политика доставки

CAN I RETURN MY ITEM FOR A REFUND OR EXCHANGE?

Of course you can return to us. If for any reason you are not completely happy with your purchase, we will happily accept a return for an exchange or full refund (T&C’s) apply.

HOW LONG AFTER PURCHASE CAN I MAKE A RETURN?

Returned items must be received within 14-days of receipt.

COSMETICS

Due to the nature of our products and for hygiene purposes we DO NOT offer refunds/exchanges on items simply unwanted/change of mind. Makeup cannot be returned for hygiene purposes - the only exception is if someone has had an allergic reaction. We offer no exchanges on cosmetics. If you receive an item damaged or faulty we will of course exchange or refund this for you. If you receive a damaged/faulty item you must notify us within 7 days of receipt.

We always recommend returning your items via a recorded service as we unfortunately can't be held responsible for any items that do not reach us. Original shipping charges are non-refundable.

Please email vkcosmeticsofficial@gmail.com